Aaron.Clark
Hello,



I recently purchased these lights and currently they wont turn off when "Switch Off Lighting" is selected.



I can manually turn them on and off via Synapse



So far I have re-installed Synapse and the lights are connected via the provided USB attachment.



Any ideas?



Aaron

That's odd. Have you checked if the same behavior happens if you leave a checkmark on lighting settings under the "When the display is turned off and idle for minutes"? Also, try logging in as a guest user and see if there's a difference. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.

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