Razer Chroma Thunderbolt 4 Dock - Constantly Disconnecting | Razer Insider
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Razer Chroma Thunderbolt 4 Dock - Constantly Disconnecting

  • April 22, 2021
  • 3 replies
  • 139 views
A
I just got the Blade 15 base 2021 and the Thunderbolt 4 dock. The dock constantly disconnects and reconnects. I have reinstalled thunderbolt software and still same issue. I have reset TB software numerous times. Even as I type this, keyboard and mouse disconnected. What is going on? This is unusable.
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      3 Replies

      R
      I came here with exactly the same problem! Hoping someone will answer now :)
      A
      I did end up fixing it by doing a clean install of Windows 10. I installed, updated OS and then plugged in Dock, saying a prayer, and after 15 minutes of driver installs the problem has gone away. Maybe something was corrupted. It works now.
      Razer.Speedcr0ss
      Hi AncientMariner! Thanks for posting your Razer Thunderbolt 4 Dock here. Was everything covered? Hey Retrospear. Have you tried was the other user performed? Please check your cables too. Try to isolate the behavior by using a different cable. Send me a PM or visit our self-help options if in case the issue persists.
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