Razer Cobra Pro not working | Razer Insider
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Question

Razer Cobra Pro not working

  • January 21, 2025
  • 4 replies
  • 227 views

DeathArmor73

When I bought the cobra pro about 5 months ago, it was all fine and worked as intended. But, when I decided to plug it in after a 2-month hiatus, it would never turn on. When I plug it in to my PC via usb-c, the lights return, but it is not responding past that. Is it a problem with the dongle?

Could you help?

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4 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7368 replies
  • January 21, 2025

Yes, the dongle may be the problem if it’s working properly on cable. I’d try dongle in another PC if possible to fully confirm it.


DeathArmor73
  • Author
  • Insider Mini
  • 2 replies
  • January 21, 2025

It’s not working properly on the cable. The lights turn on, but it’s still unresponsive, with no clicks working, or tracking working. I tried to update the firmware, but when plugging it in my pc, it just doesn’t show up on the firmware updater. My PC recognizes it though


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7368 replies
  • January 22, 2025

Is it working on another PC?

If not, RMA if possible.


DeathArmor73
  • Author
  • Insider Mini
  • 2 replies
  • January 23, 2025

It is not working on any pc that I have. How would I go about RMA’ing?


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