Razer Cobra Pro takes 10–30 seconds to wake from sleep (Dock+Dongle issue) | Razer Insider
Skip to main content

Razer Cobra Pro takes 10–30 seconds to wake from sleep (Dock+Dongle issue)

campthinkLawnGreen800

Hi everyone,

I’ve been experiencing a persistent issue with my Razer Cobra Pro when using the wireless dongle and Razer Mouse Dock Pro (with wireless charging).

❗ Problem:

After the mouse goes to sleep (e.g. after 1 minute of inactivity), it takes 10 to 30 seconds to wake up when I move it.
This only happens when using the dock or dongle — Bluetooth mode works fine, the mouse wakes up within 1–2 seconds.

 

🛠️ What I’ve already tried:

With the help of ChatGPT, I’ve done a deep investigation and tested the following:

  • Used a high-quality USB-A to USB-C cable (Speedflex) and compared it with others

  • Checked USB connection speeds and descriptors (everything looks fine in USBView)

  • Disabled Enhanced Power Management in the registry

  • Verified power saving settings for USB Root Hubs in Device Manager

  • Checked HKLM\SYSTEM\CurrentControlSet\Enum\USB\... registry keys for additional power flags

  • Updated all drivers and firmware

  • Tried different USB ports, including USB 2.0 and USB 3.0

  • Ensured the device is not being suspended by the system

  • Verified with and without mouse lighting effects enabled

Still, the issue remains.
Again, the same hardware over Bluetooth works great — this strongly points to a dongle/dock power management or firmware issue.

 

Is there a firmware fix, workaround, or known compatibility issue?
I love the Cobra Pro, but this behavior breaks the experience.

Thanks in advance for any help!

Did this topic help you find an answer to your question?

2 Replies

campthinkLawnGreen800

Update: Possible fix found!

After trying many things (registry edits, power plan tweaks, USB power management settings, Enhanced Power Management disabling, etc.) — I finally found a solution that worked for me.

I plugged the wireless charging dock into the red USB port on my MSI MPG B650 EDGE WIFI motherboard (likely a high-power or always-on port), and now the issue is gone.
The Razer Cobra Pro wakes up instantly (1 second or less), every time.

So if you're facing this same sleep/wake delay, try switching the dock to a high-priority USB port, especially one labeled "VR Ready", "Always On", or "Charging Boost".

Hopefully this helps others too!

campthinkLawnGreen800

unfortunately, this did not solve my problem. The mouse still takes a long time to wake up.

Reply


CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings