Razer.com is bugged? | Razer Insider
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Razer.com is bugged?

  • November 28, 2019
  • 2 replies
  • 127 views
I was trying to go directly to the Razer retail website to search for a new keyboard and mouse for Black Friday. I went on the Canadian site and while the site loaded just fine, none of the links were working. Essentially the visuals are there but I can't interact with the website. I tried the United States site and found the same issues. Insider.Razer is working just fine. Anyone else having this problem? Not sure how to fix it. In case you're wondering - Cookies are enabled. My browser isn't blocking anything on the website, neither is my firewall. There's no reason for it to be failing on me. I don't have an ad blocker. confused.jpg Can upload a screenshot if you think it would help with diagnosing the problem. Thanks gamers :D
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2 Replies

xCryptik
Vanguard
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  • xCryptik
  • Vanguard
  • November 28, 2019
TheOldGregg
I was trying to go directly to the Razer retail website to search for a new keyboard and mouse for Black Friday. I went on the Canadian site and while the site loaded just fine, none of the links were working. Essentially the visuals are there but I can't interact with the website. I tried the United States site and found the same issues. Insider.Razer is working just fine. Anyone else having this problem? Not sure how to fix it. In case you're wondering - Cookies are enabled. My browser isn't blocking anything on the website, neither is my firewall. There's no reason for it to be failing on me. I don't have an ad blocker. confused.jpg Can upload a screenshot if you think it would help with diagnosing the problem. Thanks gamers :D
Hi TheOldGregg, Have you tried using any incognito mode in any browsers? If incognito mode works, you might have to clear your current browser cache and cookies to see if it helps for this problem.
Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
  • TheOldGregg
  • Author
  • November 28, 2019
Thanks for getting back to me I have for Firefox and it doesn't seem to be working, but it's working through IE and Chrome whether or not I'm in incognito mode. I cleared cookies and still nothing. At the very least I can access the site, I'd like to use Firefox though for convenience. I figure I have some setting on my Firefox browser enabled that's messing with the site, but I can't find it. Unsure if this would help, but when I refresh the page I have a 0.1s window to click on links in the page and then it stops working again.
    CookiesAccessibility statement