Razer Core X Connectivity Issue | Razer Insider
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Razer Core X Connectivity Issue

  • July 22, 2019
  • 1 reply
  • 1 view
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Hello, I recently got my Razer Core X in the mail with a EVGA GTX 1060 6GB and was trying to use it with my older Razer Blade Stealth 7500U [Kaby Lake] Laptop. I installed all the updates available on the support website for my laptop and the latest Window Update. I was able also able to install the NVIDIA drivers that I needed. But the problem is... the Razer Core does not stay connected to my RBS Laptop. It disconnects every 10 seconds and since then I have not been able to use it. Has anyone has this problem? and if so how can I fix it?
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1 Reply

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • July 25, 2019
Can you PM me the serial number of your RBS so I can verify the model? For now, try plugging in other devices on that same port and let me know if you get the same results.
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