So i have been using razer cortex for about a week then all of a sudden it opens normally just fine but then the program itself goes dark i cannot see anything the progam is open and running the task manger says its running and is responding nothing wrong here. but other than that i dont know what to do. oh i did a clean install but after it opens it still goes dark just the program goes dark not my screen or anything else. its just so weird that when i open it i see everything just fine but like 3 seconds later the program just turns into a dark or black screen.
any advice on this issue would be welcome thank you...
Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
We sincerely apologize for the inconvenience this issue has caused you. Before we start could you please provide more details?
To protect your privacy, please share your Cortex logs with us via PM. To send us a private message, please click on my profile > SEND MESSAGE.
We’ll be looking forward to your reply soon. Appreciate your patience.
Thank you for sharing your screenshot and logs with us. We will let you know when there is an update from our engineering team.