Razer Cortex install error code 1 | Razer Insider

Razer Cortex install error code 1

  • 12 October 2021
  • 2 replies

help me with this error pls, i dont know how to fix it

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2 Replies

Are you connected to a home network and using a personal computer? Anyhow, allow me to tag my colleague. She can assist you further regarding the issue. Please help our friend here @Michelle-RazerCortex. Thank you!
Userlevel 7
Hey there!

Thank you very much for bringing this issue to our attention. My name is Michelle from the Razer Cortex PC technical support team. I will de delighted to assist you with your issue.

Before we start could you please provide us with your Cortex logs for us to further investigate this issue? I have PMed you a simple guide to help you collect and upload your Cortex logs. Please check it.

We apologize for any inconvenience this issue has caused you. Thank you for your patience.

@Razer.GuitarScar Thank you for tagging me.

Have a wonderful day!

Best regards,