Razer Cortex is not working | Razer Insider
Skip to main content
Whenever I open cortex it doesn't show up. When i click it nothing pops up like it usually would.

Hi, @Michelle-RazerCortex looping you in with this one. :smile_:
Nathan80
Whenever I open cortex it doesn't show up. When i click it nothing pops up like it usually would.



Hey there!



Thank you for sharing your concern with us here. I'm Michelle from the Razer Cortex technical support them. I am delighted to be of your assistance.



To quickly resolve it, please follow the below steps:



  • Exit Razer Cortex PC from System Tray

  • Go to this directory > %localappdata%\\Razer\\Razer Cortex\\UICache

  • Delete the "UICache" folder

  • Re-launch Razer Cortex PC



As this issue is caused due to a new update of WebView2, we will release a new version to resolve it completely very soon. Please update your Razer Cortex to the latest version after our new release.



Please let me know if this issue persists.



@Razer.Zionzedd Thank you for tagging me.



Michelle