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Razer Cortex is not working

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Whenever I open cortex it doesn't show up. When i click it nothing pops up like it usually would.
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2 Replies

Razer.Zionzedd
Hi, @Michelle-RazerCortex looping you in with this one. :smile_:
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  • Anonymous
  • 0 replies
  • October 9, 2022
Nathan80
Whenever I open cortex it doesn't show up. When i click it nothing pops up like it usually would.
Hey there! Thank you for sharing your concern with us here. I'm Michelle from the Razer Cortex technical support them. I am delighted to be of your assistance. To quickly resolve it, please follow the below steps:
  • Exit Razer Cortex PC from System Tray
  • Go to this directory > %localappdata%\\Razer\\Razer Cortex\\UICache
  • Delete the "UICache" folder
  • Re-launch Razer Cortex PC
As this issue is caused due to a new update of WebView2, we will release a new version to resolve it completely very soon. Please update your Razer Cortex to the latest version after our new release. Please let me know if this issue persists. @Razer.Zionzedd Thank you for tagging me. Michelle
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