Razer cortex problem

AMETHYSTbizLinen147
i downloaded it from the microsoft app and when i just launch it it will just close. please help or fix.

Hey there! Thank you very much for bringing this issue to us. My name is Michelle from the Razer Cortec Technical Support Team. I will be your technical buddy for today! If I understand you correctly, you are saying that you downloaded Razer Cortex via Microsoft, and it cannot be launched, am I right? If yes, could you please uninstall it and redownload Razer Cortex via Razer's official website https://www.razer.com/cortex? Please let us know if this issue persists. Best regards, Michelle Chang Razer Cortex Team

ok, thanks.

AMETHYSTbizLinen147
ok, thanks.

Please always feel free to let us know if you have any comments, suggestions, or any bugs you encountered. Michelle