Add as many details as possible, by providing details you’ll make it easier for others to reply We recently updated Razer Cortex. After that, when I start Razer Cortex, I get the error "Exception Processing message 0xc0000005 - Unexpected parameters" and it stops working from the first loading screen of Razer Cortex.I would like you to tell me how to deal with it.

Hi@coolDeepRubySAPPHIRE343@x3NJ01xP4ND4x,Thank you for sharing your issue with us here. My name is Michelle, and I’m part of the Razer Cortex technical support team. I am happy to be of your assistance.To resolve this in a quick way, please follow the steps below:Exit Razer CortexFind “appsettings.json” file under this directory: %ProgramFiles(x86)%\Razer\RazerCortexRight-clickthe “appsettings.json” file, and select “Edit”.Delete the three modules "DealsModule", "ImageAdjustModule", and "SpaceRadarModule".Save the changes tothis file.Launch Razer Cortex.Please provide us with yourRazer Cortex logsvia pm if this issue persists.Here are some screenshots for your reference. Please check them.Truly appreciate your feedback and patience. Thank you!Michelle

Razer Cortex won't start

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