I got a Razer DAV3 last year but my scroll wheel is causing issues like random jumps, scrolling with literally a bare minimum touch. Not even a proper scroll. Then I use my side buttons in game and they have started ghosting at times and it hasn’t even been one year yet.
Question
Razer Death Adder v3 scroll issue
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- Razer Support
- 3302 replies
Hi TeaBaggerTim,
I understand that your Razer DeathAdder V3 is having issues with the scroll wheel randomly jumping and side buttons ghosting. Please try to perform the troubleshooting steps below to fix the problem:
1. Connect your wired mouse directly to a PC USB port instead of a USB hub.
2. Clean the affected button using a can of compressed air.
3. Connect your mouse directly to the PC and not a USB hub.
4. Update the firmware on your mouse if it is on the list.Check if a software is causing the issue by closing all 5. Razer apps and software.
6. If closing Razer Synapse fixed the issue, reinstall your mouse drivers, and perform a clean reinstall of Razer Synapse.
7. Test your mouse on another PC and verify if the issue still exists.
If the problem persists, please PM me your device serial number and proof of purchase for warranty validation. Save the shareable files via any online drive account listed here. Thanks for your cooperation.
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