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razer deathadder mac os, mouse not found.

razer deathadder windows 10, mouse found and work ok.





what to do in this situation?
I'm facing exactly the same with the Mamba Wireless. and it does not work while wired...
what to do? I need the mouse to work in Mac.

Gandacarola
I'm facing exactly the same with the Mamba Wireless. and it does not work while wired...

bestxBlueYonder173
razer deathadder mac os, mouse not found.

razer deathadder windows 10, mouse found and work ok.





what to do in this situation?




Hi there! Which variation of the Deathadder do you have? Also, can you give me the version number of your OS?



Gandacarola
I'm facing exactly the same with the Mamba Wireless. and it does not work while wired...


Hello. Are you referring to the new Mamba Wireless? What's the current version number of your OS?
Razer.RedPanda
Hi there! Which variation of the Deathadder do you have? Also, can you give me the version number of your OS?


Razer Deathadder essential. MAC OS High Sierra 10.13.6



Everything is fine on windows 10





On the Mac OS, the mouse does not find:




OS Version: 10.14.5 (18F132)

Mamba Wireless Model No: RC30-027101
bestxBlueYonder173
Razer Deathadder essential. MAC OS High Sierra 10.13.6



Everything is fine on windows 10





On the Mac OS, the mouse does not find:







Thanks for the reply. The Deathadder Essential is not supported by Synapse 2 for Mac.



Gandacarola
OS Version: 10.14.5 (18F132)

Mamba Wireless Model No: RC30-027101




Thanks for the reply. The new Mamba Wireless is also not supported by Synapse 2 for Mac. You can check the list of supported devices here.
Razer.RedPanda
Thanks for the reply. The Deathadder Essential is not supported by Synapse 2 for Mac.


Can I hope to get mouse support in the future?
Same question, because if not, I will return it. I just bought it and I can still change to something else.
bestxBlueYonder173
Can I hope to get mouse support in the future?


Gandacarola
Same question, because if not, I will return it. I just bought it and I can still change to something else.




The list will be updated when new devices are added in the coming updates to Synapse 2 for Mac as our developers are working to improve the software. Make sure to keep the software up to date. You can also submit a feature request. Let me know if you need more help.
Any ETA on when these devices will be supported? I am in the same situation with the Goliathus mouse pad.
Weather_d
Any ETA on when these devices will be supported? I am in the same situation with the Goliathus mouse pad.




Please refer to the reply I gave above. Also, please be reminded of the House Rules. I'll be locking this thread as it has already run its course.



technokat
Non-constructive posting can also include threads that are created demanding specific answers/dates/results that exclude public participation e.g., “When are winners announced?,” “When is Feature X arriving?” Outside from official Razer staff communications, there is no way for the public to contribute to these non-constructive and speculative conversations in a meaningful manner. Such threads will be moderated accordingly.