Razer Deathadder V2 Pro

Question

Just got the Deathadder v2 and I really like it. But I started noticing that the right side where my pinky finger rests feels kind of flimsy and kind of moves when I grip it. It is kinda squishy, like it is not firm. Can I check with someone on the serial number to see if it is still under warranty so I can get it replaced?

Razer.Aero · Answer

HelloONYXbuzzCoolBlack168,I’m here to assist with your issue regarding the Razer DeathAdder V2 Pro.When and where did you purchase the mouse? Please PMme the mouse's serial number and proof of purchase so I can verify the information in our system. Kindly save the shareable files via any online drive account listedhere.Also, help me answer the following questions below:Have you noticed any visible damage or irregularities on the mouse exterior that might explain the squishiness?Has the squishy or flimsy feeling on the right side been present since you first started using it, or did it develop over time?How often do you use the mouse, and in what kind of conditions is it typically used (e.g., gaming, office work)?Have you encountered any other issues with the mouse, or has it been functioning well otherwise?Thanks for your cooperation.*Thread locked to curb conversation to PM.

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