Razer Deathadder V2 Wired USB is randomly shutting off. | Razer Insider
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Razer Deathadder V2 Wired USB is randomly shutting off.

  • 12 August 2024
  • 2 replies
  • 27 views

So my Razer Deathadder V2 USB wired mouse is randomly shutting off. It happens when gaming, it happens when browsing the internet. It just goes dead / lights off.

I have tried various USB ports / powered USB hub etc.

Serial number is # PM2006H14405259

Product # RZ01-03210100

Have tried using the razer driver remover tool..still happens. Tried removing all Razer Synapse drivers.. still happens.

Am about to throw it in the bin and buy another brand.

Any advise or is there something else I can try other than a complete Windows install (would be a nightmare just for a mouse driver lol)

2 Replies

L

Same mouse and exact same issue. Well, it seems the same at least. My mouse turns off as well,  then it usually turns on, but sometimes (rarely) it doesn’t, and you have plug it off the usb and plug it in again.

I’ve had many mouses from many different brands, but never had such an issue before. I mean I had issues with broken cables and so on but this seems like a software (or a controller?) issue to me. Because if a cable is broken (mechanically broken at least, cuz I never had any other issues) mouse would turn off on fast/sudden movements, and I always could make sure it’s a cable issue by bending it. Not in this case though. It turns off in total random times, I can be browsing the web barely moving it and it will turn off. Worst thing is that there is no pattern (at least I can’t figure it out). So I can’t even make it switch off on purpose, thus I seriously doubt any PC service would take it in for repairs, since they don’t really like to deal with intermittent problems.

I’ll leave ny S/N just incase: PM1229H14409352

A

Mine is now sitting on the shelf and have purchased a Logitech G502X Plus wireless… problem solved.

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