Razer Deathadder V3 Pro don't work wireless | Razer Insider
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Question

Razer Deathadder V3 Pro don't work wireless

  • September 13, 2024
  • 5 replies
  • 334 views

Everything worked fine for me, but recently the mouse stopped working via 2.4 GHz dongle. The mouse only works via wire.


I can't update the mouse drivers for wireless connection, because my computer doesn't see the adapter, for the same reason, I can't update the firmware or use razer applications (hyperpulling or mouse pairing tool).
Removing via device manager doesn't work, any combination of USB ports doesn't work either
What's interesting is that I just bought this new computer, and the wireless connection worked for a couple of hours before rebooting or before I connected the Internet. But now it doesn't work and I don't know what to do about it.

The mouse has been working reliably for almost a year now. And one more interesting note. My friend recently bought himself the same mouse, about a month or two ago. And he also started having these problems at about the same time as me.

5 Replies

  • Author
  • Insider Mini
  • September 13, 2024

Like in this video, my PC has zero reaction to dongle


  • Author
  • Insider Mini
  • September 13, 2024

RazerUSBHyperspeedDongleUtility_v1.00.08_r3 and stuff like that can’t help, because my PC literally doesn’t see the dongle


  • Author
  • Insider Mini
  • September 13, 2024

Help me please 😭


  • Insider Mini
  • January 13, 2025

Help me please 😭

have you found a solution because im having the same issue


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 14, 2025

If you have valid warranty - just use it, and you’ll get a replacement.

If not - there’s replacement dongle like: https://www.razer.com/replacement-parts-mice/Razer-Mice-Keyboards-USB-HyperSpeed-Dongle/RC30-03420100-R3M1 but sometimes it’s not available (but you can sign up for notification, so you’ll receive an email when it’ll be available again).