As the titles says, my Deathadder V3 Pro Wireless has suddenly stopped working wirelessly without warning as I was using it normally, with only a white light flashing on the LED. I have so far tried: using different USB ports, updating firmware, reinstalling drivers, restarting my system, and initiating factory reset on the mouse itself.
So far it works perfectly well when plugged in, and I have managed to achieve a temporary wireless connection with the dongle itself when plugged into my PC directly instead of the brick included, however the connection only lasts ~15 seconds until it disconnects again and the LED begins flashing white.
Any help would be greatly appreciated.
Question
Razer Deathadder V3 Pro has stopped working wirelessly
This topic has been closed for replies.
- Razer Support
Hello there,
We’re leaning toward a dongle defect right here. Is it possible for you to try plugging the dongle into a different computer just to check if the same issue persists. If it does, please send me your mouse’s serial number via PM so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
Hello. I'd like to know if the problem has been solved, as the same thing is happening to me and I don't know what to do. Thanks in advance!
- Razer Support
Hello
Can you connect the mouse to another computer to see if it behaves the same way? Please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the connection issue.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.