As the titles says, my Deathadder V3 Pro Wireless has suddenly stopped working wirelessly without warning as I was using it normally, with only a white light flashing on the LED. I have so far tried: using different USB ports, updating firmware, reinstalling drivers, restarting my system, and initiating factory reset on the mouse itself.
So far it works perfectly well when plugged in, and I have managed to achieve a temporary wireless connection with the dongle itself when plugged into my PC directly instead of the brick included, however the connection only lasts ~15 seconds until it disconnects again and the LED begins flashing white.
Any help would be greatly appreciated.
Question
Razer Deathadder V3 Pro has stopped working wirelessly
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- Razer Support
- 1624 replies
Hello there,
We’re leaning toward a dongle defect right here. Is it possible for you to try plugging the dongle into a different computer just to check if the same issue persists. If it does, please send me your mouse’s serial number via PM so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
Hello. I'd like to know if the problem has been solved, as the same thing is happening to me and I don't know what to do. Thanks in advance!
- Razer Support
- 191 replies
Hello
Can you connect the mouse to another computer to see if it behaves the same way? Please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the connection issue.
*Thread locked to curb conversation to PM.
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