Razer Enki Green | Razer Insider
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Hello,

my Razer Enki Green has a problem: In some position the rocker mechanism is wiggling. What can i do? Is it possible to exchange the part of the chair? I don’t want to send the whole chair back...

Hi Theo_Radical,

Please ensure all screws are securely tightened. Refer to the assembly guide to confirm all parts are correctly installed. If you require further assistance, please PM me with your Razer Enki serial number and proof of purchase for warranty validation. A short video showcasing the issue would be greatly appreciated for our team's visibility. You can share the video via any online drive account listed in this link. Thanks!

*Thread locked to curb the conversation to PMs.

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