Hello,
my Razer Enki Green has a problem: In some position the rocker mechanism is wiggling. What can i do? Is it possible to exchange the part of the chair? I don’t want to send the whole chair back...
Question
Razer Enki Green
This topic has been closed for replies.
- Razer Support
Hi Theo_Radical,
Please ensure all screws are securely tightened. Refer to the assembly guide to confirm all parts are correctly installed. If you require further assistance, please PM me with your Razer Enki serial number and proof of purchase for warranty validation. A short video showcasing the issue would be greatly appreciated for our team's visibility. You can share the video via any online drive account listed in this link. Thanks!
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