Razer Firefly (Cloth edition) is not detecting on Synapse 3 | Razer Insider
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Hi,



Synapse 3 is not picking up my Razer Firefly (Cloth edition), I have reinstalled Synapse 3 a couple of times and the same problem still persist. I don't have such problem when on the old Synapse. I have look through the Insider forum but to no availability for the fix. Please kindly assist me on this.



Thanks!
Hey there! Thanks for posting your concern here. Do you have devices that are not Razer Synapse 3.0 compatible? Also, do you have Razer Synapse 2.0 installed on your computer? Please clean install Razer Synapse 3.0 only by following the steps here. Let me know if it helps.
Razer.SpeedCr0ss
Hey there! Thanks for posting your concern here. Do you have devices that are not Razer Synapse 3.0 compatible? Also, do you have Razer Synapse 2.0 installed on your computer? Please clean install Razer Synapse 3.0 only by following the steps here. Let me know if it helps.




Hi!

It is fixed after following the steps thoroughly.



Thank you!
SGComboKing
Hi!

It is fixed after following the steps thoroughly.



Thank you!




Awesome! I'm glad that it helped. Don't hesitate to send me a PM or visit our knowledge base should you questions or concerns.
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