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Razer Gold OTP issue

  • November 27, 2025
  • 4 replies
  • 24 views
SYLGAMINGPH

 

I cannot proceed with my payment with this issue

I have been contacting support since 8pm SGT now I cannot connect anymore

    This topic has been closed for replies.

    4 Replies

    Razer.ScarletRouge

    Hi there, ​@SYLGAMINGPH 
     

    Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

    Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

     

    *Thread locked to curb the conversation to PM.

    SYLGAMINGPH
    • SYLGAMINGPH
    • Author
    • Insider Mini
    • November 27, 2025

    I have already raised a ticket and tried to contact support multiple times since 8pm SGT, but I cannot find help. I need to top up right away as it is affecting my business 

    SYLGAMINGPH
    • SYLGAMINGPH
    • Author
    • Insider Mini
    • November 27, 2025

    Hi there, ​@SYLGAMINGPH 
     

    Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

    Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

     

    *Thread locked to curb the conversation to PM.

    I have already raised a ticket and tried to contact support multiple times since 8pm SGT, but I cannot find help. I need to top up right away as it is affecting my business 

    Razer.ScarletRouge

    I have already raised a ticket and tried to contact support multiple times since 8pm SGT, but I cannot find help. I need to top up right away as it is affecting my business 

    Thank you for letting me know about that information, ​@SYLGAMINGPH. Please send me a PM together with your case number and I will coordinate with the relevant team for an update. Thank you. 


    *Thread locked to curb the conversation to PM.

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