My Goliathus 3XL mouse mat is only lighting up near the power source (i.e., where there USB cable meets the mouse mat). The further away from the power source you look, the dimmer the light gets. I’ve tried uninstalling and reinstalling a variety of versions of the Razer Synapse software which has not helped the issue. I am able to change the lighting using the synapse software, but the brightness is still an issue regardless of the setting.
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Hello,
That is perfectly normal. The light will be naturally brighter at the areas of nearest to the connector. You can check our support page for more details. Feel free to send me a message via PM if you need further assistance. Have a good one!
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