Razer Goliathus Chroma won't work

AverageLaugh · 2018-12-29T08:26:52+00:00

Hi guys, I just today bought the Razer Goliathus Extended Chroma and every time I plug it into either my USB 2.0 or USB 3.0 ports I get the error message: “Unknown USB device needs more power than the Port can Supply” I am very confused because I have never had an issue with my Blackwidow Chroma v2 and Basilisk and there didn't seem to be any requirement for the amount of power the mouse mat requires on the box of the product. If someone could PLEASE help me that would be greatly appreciated. Thanks.

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] January 2026 30,000 Silver Drawing

3 days ago

Home
Community Overview
Razer Support
Razer Support
Razer Goliathus Chroma won't work

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™