Razer Goliathus extended chroma not showing up on Synapse 3 | Razer Insider
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Razer Goliathus extended chroma not showing up on Synapse 3

  • January 17, 2020
  • 6 replies
  • 314 views

Hi all, This issue have been already some months, before it was working fine, now synapse 3 does not recognize goliathus extended chroma, already try uninstall, reinstall, clean regedit key etc. Getting bored with this.. any solution please? Thanks in advance.
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6 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 18, 2020
How exactly does the mat appear in the Device Manager? I'd appreciate it if you included screenshots.

  • Author
  • 3 replies
  • January 18, 2020
Hi Caziel, under Human Interface Devices.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 18, 2020
Have you always had multi-registers of the same devices on the Device Manager? I highly recommend that you uninstall all peripheral device drivers on that Window then reboot. Windows should download new signed ones.

  • Author
  • 3 replies
  • January 19, 2020
Hi Caziel, Just tryed and no luck. Actually i have just done a test. 1- uninstall all device on device manager and deleted drivers. 2- uninstall synapse 3 3- restart pc 4- plug only goliathus, it pop up installation on synapse 3 5- install synapse 3 (without keyboard plugged) 6- synapse 3 installed with only goliathus pluged in. 7- goliathus does not show on synapse 3 .......

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 21, 2020
You did more than I would've to no avail so let's look into possible firmware fixes instead. PM me the serial number of your mat so I can do just that.

  • Author
  • 3 replies
  • January 22, 2020
PM sent with my mat sn thanks

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