Hi BeaverOPALrush925,
Please try the steps below:
- Place both earbuds back into the charging case.
- Wait for five seconds then open the charging case.
- Tap and hold both earbuds for four seconds to activate pairing mode.
- Tap four times and hold the last tap for two seconds until you hear a tone on both earbuds.
You can also visit this article for more troubleshooting tips for your Razer Hammerhead True Wireless (2nd Generation). If the steps didn’t work, PM me with your device serial number and proof of purchase for warranty validation. All the best!