Razer Hammerhead True Wireless connected to PC but not playing audio. | Razer Insider
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Razer Hammerhead True Wireless connected to PC but not playing audio.


Hi, my headphones are connected to my PC however they show up in the other devices section rather than audio and doesn't play any audio, any help would be appreciated.
Thanks.
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5 Replies

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • April 1, 2020
Just off the top of my head, are they connected to anything else at the same time? Like a phone or tablet?

  • Author
  • 2 replies
  • April 1, 2020
PT.Singer
Just off the top of my head, are they connected to anything else at the same time? Like a phone or tablet?

No I've made sure they're not. They are connected to my PC but aren't playing any audio

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • April 4, 2020
Cycero
No I've made sure they're not. They are connected to my PC but aren't playing any audio

So your PC is recognising them as an input/output device, but just not passing audio?

  • Author
  • 2 replies
  • April 4, 2020
PT.Singer
So your PC is recognising them as an input/output device, but just not passing audio?

My pc is recognising them as headphones in devices but no audio comes through them

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • April 11, 2020
Cycero
My pc is recognising them as headphones in devices but no audio comes through them

Do you mind sharing screenshots of how the headset appears on the Device Manager and on the Windows sound settings? Also, is it set as the default output device for the affected apps?

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