Razer Hammerhead True Wireless Earbuds unable to charge | Razer Insider
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Razer Hammerhead True Wireless Earbuds unable to charge

  • December 27, 2019
  • 1 reply
  • 58 views

Noticed this issue recently. The charge case is green, so I assume there's sufficient power to charge my earbuds, but whenever I try to power on the buds after few hours of them in the case, it still says low power, and proceed to shutdown. No idea if by using a USB C to C charging cable is the issue, or can I only charge them using the Razer cable which comes with it? Strange thing is the case is in 'green light' but the buds just refuses to charge.
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • December 28, 2019
It shouldn't matter what cable you are using to charge the carrying/charging case. There really isn't much that we can do from here, so you're highly likely looking at an RMA. Shoot me a PM so I can kickstart a case on your behalf.

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