Razer headset causes entire system to reboot? | Razer Insider
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Razer headset causes entire system to reboot?

  • February 5, 2021
  • 1 reply
  • 24 views
So before I begin my headset is the newest edition to my razer gear. So 3 times now ive noitced when my razer software has a incoming update or fails to work my entire system just reboots? I reinstaled the drivers before the latest crash about 4 weeks ago. Anyone know whats going on and how i can figure out whats causing this? Ive noticed the same event manager critical error before each sudden system shutdown and reboot. On 2 occasions I rebooted to a update and the other time the software failed to run so i reinstalled everything. All the other critical warnings are related to the headset and the errors are common microsoft skype app warnings i sometimes see. https://imgur.com/fR9WTMy https://imgur.com/00qL6k8
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • February 6, 2021
    I highly recommend that you perform a clean installation of the app and device drivers by following this guide. If the problem persists, please send me your System and Application logs. That way, I can get a better view of what's happening behind the scenes. Let's go from here. *Thread locked to curb the conversation to PMs.
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