Razer Huntsman Elite - Up Arrow Key Dead | Razer Insider

Razer Huntsman Elite - Up Arrow Key Dead

  • 25 November 2020
  • 4 replies
  • 6 views
A
Hi guys, i was hoping someone could help me with this. I purchased a Huntsman Elite 2 months back and have been using it lightly when i discovered that the Up Arrow key is dead. I did a keyboard test online , all other keys can be detected except for the Up Arrow key. Before i go about the long road of claiming warranty i was wondering if there is a solution to this problem? The keyboard looks good as new. The chroma lighting still work even on the dead Up Arrow key. Please help 😢
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4 Replies

TiredCube
Did you try it without chroma effects on all the keyboard?
A
Yes, even with all lighting effects turned off i still can't get the Up Arrow key to work.

All my drivers says they're working properly and they're up to date.

I have the most up to date firmware too so idk whats going on really.
TiredCube
Ah, pity. I have a similar problem, but the workaround is dimming or turning off the lights.

Good luck!
Razer.Speedcr0ss
Userlevel 7
AR-Godbrand
Hi guys, i was hoping someone could help me with this. I purchased a Huntsman Elite 2 months back and have been using it lightly when i discovered that the Up Arrow key is dead. I did a keyboard test online , all other keys can be detected except for the Up Arrow key. Before i go about the long road of claiming warranty i was wondering if there is a solution to this problem? The keyboard looks good as new. The chroma lighting still work even on the dead Up Arrow key. Please help :'(


Hi there! Thanks for initiating this thread. Does the issue happen while the Razer Synapse 3.0 is disabled or closed?
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