RAZER HUNTSMAN MINI "L" BUTTON FREEZES | Razer Insider
Skip to main content

RAZER HUNTSMAN MINI "L" BUTTON FREEZES

  • December 11, 2020
  • 16 replies
  • 53 views
W
Hi i bought razer hunstman mini and it's been working well for few days but now my l key freezes while i writing. I tried reset keyboard replug reinstall drivers reset system restart computer and it dont work. But it's works when razer synapse 3.0 is on but if i off program it's freezes again. I think razer just need to update huntsman mini drivers.
      This topic has been closed for replies.

      16 Replies

      TiredCube
      • TiredCube
      • Insider Mini
      • December 11, 2020
      @Razer.SpeedCr0ss: Might be yet another one.
        TiredCube
        • TiredCube
        • Insider Mini
        • December 11, 2020
        Are you on Windows 10? Which specific version? Also, what processor do you have, Intel or AMD?
        W
        • whatever.dll
        • Author
        • December 11, 2020
        windows 10 home intel i5 7200U 64bit
        TiredCube
        • TiredCube
        • Insider Mini
        • December 11, 2020
        whatever.dll
        windows 10 home intel i5 7200U 64bit
        Thanks, that should help support when they answer the post. Windows 10. When you go to Settings > System > About you see "Windows 10 Home" in Edition. Below that there should be "Version" and "OS Build". What do those say?
        W
        • whatever.dll
        • Author
        • December 11, 2020
        version 2004 os build 19041.685
        W
        • whatever.dll
        • Author
        • December 11, 2020
        and its not working with razer synapse now
        W
        • whatever.dll
        • Author
        • December 11, 2020
        maybe just give it back for guarantees
        TiredCube
        • TiredCube
        • Insider Mini
        • December 11, 2020
        whatever.dll
        maybe just give it back for guarantees
        Give the support guys some time to reply. It could be a software issue. They might ask you for logs, so here's a link about that: How to gather Synapse 3 logs from a PC (razer.com)
        W
        • whatever.dll
        • Author
        • December 11, 2020
        okay i have logs and what now
          W
          • whatever.dll
          • Author
          • December 11, 2020
          I checked it on the razer ornata chroma keyboard and everything works there, which is probably a problem with the keyboard
          TiredCube
          • TiredCube
          • Insider Mini
          • December 11, 2020
          whatever.dll
          I checked it on the razer ornata chroma keyboard and everything works there, which is probably a problem with the keyboard
          Dude, we have the same setup! I also have an Ornata Chroma, and yeah, it works well when the Huntsman Mini did not. Hopefully we can get Razer to fix this issue.
          W
          • whatever.dll
          • Author
          • December 11, 2020
          So it is razer software issue not with keyboard?
          TiredCube
          • TiredCube
          • Insider Mini
          • December 11, 2020
          whatever.dll
          So it is razer software issue not with keyboard?
          I don't know, I'm just another customer here. I've been following a bunch of posts about the Huntsman Mini because I had the same problem. I've returned the keyboard and I'm waiting for a replacement, but in the meantime I'm checking out every post because if it's a software problem, a replacement might not change anything for me. Some people have reported problems with Synapse and certain PC configurations, so any information we provide to Razer will help them fix the problem faster, is my hope. Anyway, good luck! I tagged one of the Razer support guys in the first reply. Hopefully they'll see this post and they'll be able to provide assistance for your problem.
          TiredCube
          • TiredCube
          • Insider Mini
          • December 11, 2020
          whatever.dll
          Brooo it works i just wanted to give it to warranty but i dont know how it works. I literally just tested it before i go to shop and my L key works try on your keyboard!
          Yeah, I kept it for a couple of weeks, and sometimes it would work for a while, then it would stop working. I'm glad it works for you!
          W
          • whatever.dll
          • Author
          • December 11, 2020
          oh its dont working again haha
          Razer.Speedcr0ss
          Hey TiredCube! Thanks for the mention. Hi @whatever.dll! Please send me your Razer Synapse 3.0 logs and a photo of your Windows 10 version via PM so I can submit it to our Support Team. Save the files via Google Drive or to any online drive, then paste the link in your PM. Let's continue from there. I'll be locking this thread now.
          CookiesAccessibility statement