razer huntsman mini rgb

Question

i have a razer huntsman mini and a razer viper mini. i also have signal rgb installed and i dont have razer synapse. the devices were working normally until one day the keyboard just shows static purple. HOWEVER, when i press windows key and L to lock the screen, the keyboard’s assigned rgb from signal rgb WORKS. but when i log in back, it turns back to static purple. i tried deleting and re installing and all these kinds of basic troubleshooting. but its still shows static purple. help?

Razer.Aero · Answer

HiBottleGreenstreetleet509,I'm sorry to hear that you're experiencing an issue with your Razer Huntsman Mini and Razer Viper Mini. It sounds like you have tried some basic troubleshooting steps already. Based on the information you provided, it seems that you are experiencing issues with your Razer Huntsman mini and Razer Viper mini devices. Considering the details you shared, it appears that Signal RGB software could be causing the problem. You may want to check if there's an update available for the software and install it. If that doesn't work, try uninstalling the software and reinstalling it. Additionally, it might be helpful to connect the devices to another computer and check if the same issue occurs. If the problem persists, pleasePMme your keyboard serial number so I can provide other workarounds. All the best!​​​​​​​*Thread locked to curb the conversation to PMs.

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