razer huntsman v3 pro tkl just stop working when synapse is open | Razer Insider
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razer huntsman v3 pro tkl just stop working when synapse is open


I’ve had this keyboard for only like 4 months and it’s just not working when I open synapse. I’ve restarted, uninstalled, disabled drivers, and I’ve deleted synapse with a clean reset and it still does not work. Synapse registers that I’m typing when I go to the actuation page but literally nothing happens. Anytime the synapse software forces itself onto my keyboard (everytime I open my pc) I have to go to the firmware updater made specifically for my keyboard and that resets it making my keyboard work again. And that lasts until I close my computer and comeback to open it.
I did figure out a fix for that though which was enabling a setting in synapse that dosent open itself when the display turns on. But I do want to customize my actuation on each key and to do THAT I gotta have synapse which OBVIOUSLY crashes my keyboard entirely. If there’s a Razer mod that can see this, please help me. I don’t wanna see any keyboards as bad like people say and this keyboard is actually really good. If someone knows how to help, please give me information

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4 Replies

  • Insider Mini
  • 1 reply
  • May 14, 2025
Same here.I've been talking to support for a week now, and they still can't find a solution.They're incompetent.I don't want to hear about Razer anymore.

directSlateGrayload645

I have the exact same problem wtf Razer spent so much money on this keyboard and I cannot use the software


mine started doing the same thing after a windows update 3 days ago… how can we solve this problem?????????????


Razer.Speedcr0ss
urbanBeauBluesight122 wrote:

mine started doing the same thing after a windows update 3 days ago… how can we solve this problem?????????????

Please try connecting the device to another USB port and see if the issue persists. Also, try updating the keyboard’s firmware from its driver and downloads here. Otherwise, please uninstall all Razer-related files from your PC by installing the  Razer Driver Clean-up tool, restarting your PC, and installing all Synapse and Windows-related updates. Feel free to send me a PM should you need additional assistance.

 

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