Razer Hyperflux not showing/detecting in Razer Synapse 3 | Razer Insider

Razer Hyperflux not showing/detecting in Razer Synapse 3

  • 25 April 2019
  • 3 replies
  • 2 views

Hi,

I just bought the Razer Hyperflux Mamba and Firefly. However, My device is not showing up in Synapse 3 Beta. Please help.
Let me know what more information is required.
Thanks in advance

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3 Replies

I see. Can you send me the serial number of your Razer Hyperflux through PM? Make sure to add the link of this thread. Let's continue from there.
Razer.FatKidWanderer
Do you have Razer Synapse 2 installed on your computer? Did you try switching it to different USB ports on your computer?

i uninstalled synapse 2 and reinstalled Synapse 3. switched the different port. still does not show up
The firmware is also up to date
Do you have Razer Synapse 2 installed on your computer? Did you try switching it to different USB ports on your computer?