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RAZER ID

  • July 27, 2020
  • 7 replies
  • 13 views

I cant change my razer ID because is asking me to verify with a phone number that i dont have 3 years ago.
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7 Replies

G_Leland
  • Insider
  • July 28, 2020
adnidem
I cant change my razer ID because is asking me to verify with a phone number that i dont have 3 years ago.
Just create a new account, whats the problem?

  • Author
  • July 30, 2020
G_Leland
Just create a new account, whats the problem?
And lose all my gold and silver...

G_Leland
  • Insider
  • July 30, 2020
adnidem
And lose all my gold and silver...
Ok, what do u mean "change RAZER ID"? U mean change ur nickname or what?

  • Author
  • July 31, 2020
In my Razer ID I click to change my phone number and it ask me to verify with that phone number that it already there, but I don't have it any more. I can't change anything bc for everything it asks me for a verification code with that phone number that I don't have.

G_Leland
  • Insider
  • July 31, 2020
adnidem
In my Razer ID I click to change my phone number and it ask me to verify with that phone number that it already there, but I don't have it any more. I can't change anything bc for everything it asks me for a verification code with that phone number that I don't have.
Open case: https://support.razer.com/contact-us/?c=us https://support.razer.com/live-chat

  • Author
  • August 1, 2020
There is nothing that can help me I already checked. The developers have to help me personally bc they are the only ones that can remove that phone number from data base.

G_Leland
  • Insider
  • August 3, 2020
adnidem
There is nothing that can help me I already checked. The developers have to help me personally bc they are the only ones that can remove that phone number from data base.
So? Did u open case?