Razer ID 2FA not working | Razer Insider
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Question

Razer ID 2FA not working

  • July 13, 2024
  • 3 replies
  • 83 views

Hi,

 

Firstly, I am new to the forums so my apoligies if I did something incorrectly.

 

I am trying to enter my account but it is not doing anything when I enter my authentication code. I have it on my google authenticator and I enter it, but the page still says that I need to enter the code. Since there is no ''login'' button or something like that, there is only a cancel and help button. So I am assuming that it should automatically redirect me but it isn't doing anything. Does anyone know how to fix this?

 

Thanks in advance.

3 Replies

mogfrank
  • Insider Mini
  • August 8, 2024

Same issue here. There’s no button to proceed after putting in OTP.


DoomRanger
  • Insider Mini
  • February 15, 2025

Same issue here...


  • Author
  • Insider Mini
  • February 15, 2025

  

Same issue here...

My problem was the extensions in my browser. When I disabled all, extensions in my broweser, the OTP worked