First of all, sorry for my bad english, its not my mother language but i hope im able to describe my problem as well as possible.
Hey Community!
I have the Razer Kaira Pro since like 6 Months and im very happy with it, the Mic quality is great, the sound quality is also bussin, but there is one specific thing thats frustrating me more and more since i have it and im not able to find someone with the same problem like me, so i joined the community to get the help i really need cause this thing ruins litteraly the complete experience.
So, the problem is that the headset is starting to like cut off the audio, like a stuttering if that makes sense and it starts to randomly disconnect and connect me from my Xbox or PC like 4-5 times in a row and its reaaaaly annoying, it happens randomly most of the time but what i noticed so far is, when i download something on my xbox or computer, the connection issues with the headset is a constant thing, the audio cut off all the time, it disconnect and connect me over and over again and i tried everything thats possible.
On PC: I updated every necessarly driver like Bluetooth Adapter and Microsoft Wireless Adapter to see if it work out (And no i didnt used Both adapter at the same time, i unplugged the adapter that was not used to avoid connection issues) and also reinstalled win 10 and 11 fresh to see if it can fix the problem, but nope.
ON Xbox: I factory resetted the Xbox to see if it fix the problem, but nope, still connection issues.
Sometimes i have days with no problems at all, thats really nice but 95% of the time it haunts me either with the Bluetooth or 2.4Ghz connection and i cant hear the “Beep” noise that the headset makes while connecting and disconnecting anymore :’D
I hope i was able to describe it so that u guys understand it, if not i can list my problem up in German again.
Wish all of u a nice day and i hope someone can help me :’D
