Razer Kitty Kraken (Wired) randomly pops and disconnects | Razer Insider
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Question

Razer Kitty Kraken (Wired) randomly pops and disconnects


TheUpdatedBibleIKE

Have a problem where every once in a while - mostly in games, calls or when loud sounds happen - the headphones pop, disconnect, then reconnect to the PC. Looking at the volume mixer and playback devices, the headphones just disappear and the PC makes a random device the default until the headphones reconnect about 5 seconds later. 

Changing ports works for like an hour, but it starts happening again. Tried it on all different ports, same outcome. Tried reinstalling drivers multiple times, turning off surround, using lower volume, running without synapse, nothing changes. 

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2 Replies

  • Insider Mini
  • 1 reply
  • May 23, 2024

Hello, seems that this issue is common, as im also experiencing the same issue.

trying to contact support for assistance.


  • Insider Mini
  • 1 reply
  • June 9, 2024

i have this issue all the time and it has gotten to the point i am about to buy a new headset and call razer trash. This is absurd and no one seems to know how to fix it


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