Razer Kiyo AF and manual focus not working | Razer Insider
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Razer Kiyo AF and manual focus not working

G
Hi all, Today my Razer Kiyo Auto-Focus and manual focus stopped working. I have tried reinstalling drivers, synapse and such but to no avail. Please advise! Cheers, GreQonE
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6 Replies

G
  • GreQonE
  • Author
  • 1 reply
  • June 17, 2020
Forgot to mention that I'm running latest Win 10 Pro x86-64
R
Same problem, and i bought the webcam 1 week ago
8
  • 8ima8
  • 1 reply
  • July 25, 2020
Same for me, Cam works with obs, but theres no preview image is shown in synapse
M
Same experience here, webcam "works" in StreamlabsOBS but cannot configure it. Synapse 3 have all grayed out settings... Tried clean installation, it didn't worked - https://support.razer.com/articles/1699349771 . Someone had idea how to solve it?
N
  • nandateme
  • 2 replies
  • September 2, 2020
Same problem here, pretty pissed off no one gets any response about this issue, regarding the price of the cam. Please answer or fix this !
4
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J
  • jsireeni
  • 1 reply
  • September 30, 2020
Same here. Only way I get it back working is to disconnect and reconnect Kiyo USB cable. Then it works again. But this is only a workaround, not a real fix to the problem. So, please, Razer, fix this. (Running WIndows 10 Pro 64bit, Version 10.0.19041 Build 19041)
4
1 person likes this
  • 4
    402044L01809379
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