Razer Kiyo made a noise and stopped working mid-use

Same here, bought the Kiyo 2 years ago and just now started buzzing and making noise, light flickers and camera disengages immediately. I cannot turn down/off the light as the camera immediately freezes and becomes unresponsive. The light will stay on until unplugged. It’s out of warranty and Razer won’t do anything about it. So dissapointing,. I have a good few Razer products but this might be it, not buying any others.

This is my second Kiyo to have this issue with. Luckily my first died in-time for Amazon to replace. But this time is too late!
Love my Razer mice, but after this I won’t come back.

just going to add another comment to this thread to say that my razer kiyo ring light also had issues all of a sudden recently where the light started to flicker and buzz now i can’t get it to connect to synapse long enough to do any diagnostics or anything….. i bought it June 2023 so a while ago but still it seems like there is no support after the warranty ends but this feels a little stingy on their part…. this is clearly a recurring and common problem for many and i would have been happier purchasing something else if it meant i could have it for a few years.

Has anyone had this happen on the most recent firmware? I picked one up and  a few months back and am trying to prevent it from bricking itself.

Joining the club with the one bought in 2021 and died  11.12.2024 in the middle of interview:(

Razer Kiyo ring light started flickering and made buzzing sounds in the middle of my class, now it's not working. Seems like a lot of people are also facing this issue, does anyone have a fix for this :(

OMG! I thought I was the only one HAHA! It seems that this is a widespread issue with the Razer Kiyo and hopefully Razer will do something about this. I read some solutions for this that it is a hardware problem and you need to short the F1 circuit [correct me if I’m wrong]. I saw this picture somewhere else and this is what resolved the issue for them.

Razer Kiyo F1 Short

Guess what! :D
Same thing! I’m on my second Kiyo with this issue.

It was a great webcam until it wasn’t! 

this sucks

I have the same issue. Unfortunate as although I’ve had it for 2 years, I’ve used it less than 30 hours total… Maybe a firmware update cause the issue?

Hey, just created this account to share my experience. I got this webcamera for ~3years, and it did exactly the same thing as yours strange sound and did not want to turn on.

But I fixed it. It took me 15minutes.

I disassembled it: there are Youtube videos, but in a nutshell: first white LED cover - that one might break some hooks (I broke one), after that small philips screwdriver and you unscrew white mobo. After that remove heatsink with 3 screws. Then flat small screwdriver to lift mobo not to destroy plastic covers.

Then I took solder paste, that rosin, not a solder itself, I spreaded it cross all elements and set heatgun on 266oC and slowly started to blow from 1cm cross everything I saw apart from LEDs. after it cooled for a minute I swapped sides and did the same on side where uP is located. After it cooled down assembled eveyrthing again and it started working. 7hours constant video I made no issues so far.

Mine had this happen last night. Synapse 4 sees it, but upon trying to use it in any software, it crashes. I reset it to factory, reinstalled the driver and every troubleshooting step I could think of. Bought it brand new in 2021. I’m hoping a update could fix it, however if not, I’ll be pretty hesitant to buy an another Razer webcam if this happens. I had my eye on the pro and pro ultra, but I’m afraid the same issue will re-occur.

I did a fix that I seen, though without a soldering iron. I took it apart and used a screw driver to do some percussive maintenance on the fuse in the picture. It worked for awhile, then the issue started again. Then I tried banging it more and it stopped working completely.

I don’t have a soldering iron, I saw they’re not 100$ anymore so I got a new one from Amazon. Hoping they fixed this issue, otherwise I don’t expect this one to last very long either. I have my eye on the ultra but 300$ is a bit crazy for a web cam. I don’t really want to even get it if I can’t trust this product to last longer than a year, I hardly ever used it.

So glad I’ve found this chat . I only use Razer for the web camera, I use it rarely for work business calls etc and just like the other stories here- it just flickered, buzzed and stopped. I really look after my camera so for the past 2 hours I have been trying to figure out how to reinstall the software, thinking it was a software issue rather than a damaged camera. I don’t have time to waste on figuring out how to fix this if its totally unfixable, so glad to know in a way that my camera is bust rather than spending hours trying to contact someone to fix it. Like everyone here- I’m annoyed its broken, like everyone in this chat a year outside the warranty. Just going to have to buy a cheap replacement and never deal with razer again.

Exactly. For me this is just over a month after warranty expiration. This was the last Razer product I bought.

This has happened also to me yesterday, it was around 5 weeks after the warranty ended (2 years + 5 weeks after purchase). Used maybe for 50-100 hours of company calls. Now there is famous flicker of the ring light + silent humming. I was able to update the firmware, but it did not help. Razer synapse detect the camera, but the moment I try to do anything with it says the camera disconnected.
Looks like planned obsolescence or just very crappy product quality. Chinese crap cameras worth 1/10th of the Kiyo lasted much longer.