I have been experiencing intermittent disconnects when using my Razer Kiyo Pro webcam with different software. I have used it previously with OBS for hours with no issues, however I’m consistently seeing issues with both Zoom and Gather meetings. The camera will work well for about 20 minutes or so, at which point it just disconnects. While disconnected it doesn’t show in Razer Synapse or in my Windows settings. It will then show up again after 5 minutes or so. Hardware solutions I’ve tried:Using different cables to connect to the computerConnecting to different ports on my computerSoftware solutions I’ve tried:Updating webcam firmware Deleting installed drivers and reinstalling WITHOUT installing Synapse Deleting installed drivers and reinstalling WITH Synapse I’ve been looking for fixes on this issue for several days, and I can see a lot of people have experienced this with no consistent fix. It’s frustrating because I really like the camera, it has good quality and wide angle. It seems many people simply give up on trying to fix this and use a different camera.

Razer Kiyo Pro disconnects

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

16 days ago

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