Razer Kiyo Pro not showing up in Synapse | Razer Insider
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Razer Kiyo Pro not showing up in Synapse

  • April 20, 2021
  • 2 replies
  • 312 views

I've just gotten my Razer Kiyo Pro 2 days ago and it has been a struggle. The webcam itself works perfectly fine, but sadly it will not show up in Razer Synapse and as such I can not change any setttings. What I've tried so far: -clean installed Razer Synapse -uninstall and/or switched Razer Kiyo drivers -uninstalled all broadcasting applications -tried using the Razer Kiyo on a variety of different devices -switched USB ports -checked and changed the camera privacy settings of Windows 10 -updated Windows 10 and Razer Synapse -validated all files I've also tried some more minor stuff, I've looked at every post on this forum, Reddit and a variety of other hardware forums, nothing has fixed this issue.
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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • April 21, 2021
Go this way - uninstall Synapse, go to device manager - remove Kiyo Pro (with drivers), disconnect it from USB port. Download CCleaner - cleanup your PC and registry. Reboot OS. Connect camera, install Synapse again.

Razer.Caziel
  • I am the Lightbringer
  • April 29, 2021
@Souldead64 Just checking in. Has this been resolved yet? Please don't hesitate to send me a PM if you need further assistance. *Moved to the Support boards for visibility.