Moments after turning on the Camere Kiyo Pro Ultra it turns itselve off. Also in the synapse software.
To get my computer to find the camera
1: I have to unplug the camera from the computer.
2: Restart the computer.
3: Plug the camera back in.
4: Open Razer Synapse and reselect the Kiyo Pro.
5: Turn off Razer Synapse.
Moments later the camera turns off.
The newest firmware is installed.
(*Removed the serial and product number for security purposes)
Moments after turning on the Camere Kiyo Pro Ultra it turns itselve off. Also in the synapse software.
To get my computer to find the camera
1: I have to unplug the camera from the computer.
2: Restart the computer.
3: Plug the camera back in.
4: Open Razer Synapse and reselect the Kiyo Pro.
5: Turn off Razer Synapse.
Moments later the camera turns off.
The newest firmware is installed.
(*Removed the serial and product number for security purposes)
I recommend reinstalling the Synapse 3 using our Razer Driver Clean-up Tool. Once done, restart your computer, download Razer Synapse 3, and install all available Synapse and Windows updates. Let's see how it goes. Otherwise, you can initiate a ticket through this link or send me a PM. Thanks for your cooperation.
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