Razer Kraken 7.1 v2 driver crash problem | Razer Insider
Skip to main content

Razer Kraken 7.1 v2 driver crash problem


So for the last month I had my computer crashing due to user-mode driver crash. I enter in some games and after 5 minutes or less my screen goes black and I can't do nothing then hard reset my pc. But oddly that same error doesn't happen when I play Rainbow Six Siege and Apex Legends every other game its just crashes. I thought it was my graphic cards after a lot of testing even changing thermal paste just to be sure it wasn't graphic. Then I thought it was maybe my HDD so I went and format it to reset it tried deferent power cord nothing again crashed. Updated my windows didn't help, uninstalled my drivers then reinstall it nope didn't work. Deleted some files I saw on multiple forums from Registry that also didn't help. I tried almost everything that I saw on multiple forums and subreddits. I know they work since I can play 3 games without crash, Rainbow Six Siege, Apex Legends and Brawlhalla, rest of games crashed after 5 minutes of me playing it. Here is what event viewer says. 1. -A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices. 2. -The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 4 more times. Please contact the device manufacturer for more information about this problem. If anyone has any idea how to fix it, that would be amazing.
Did this topic help you find an answer to your question?
This topic has been closed for replies.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings