Okay, so i found my Razer Kraken Chroma v2 headset and i plugged it in and everything was ok, but then i did a sound test and the mic quality didn't change, nothing if i pull the microphone away, unplug etc. Then i opened sound and then playback devices and i can't see my headset, same with device manager. I had synapse already downloaded but not used. I logged in and it does not detect it.
Laptop : Acer Aspire e5-575g
Audio Drivers : Realtek High Definiton Audio
(sorry for bad english)
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Userlevel 6
Thanks for the update. I see. Please send over the serial number of your Kraken to me through PM. I'll see what I can do for you.
Okay, it does not work on other devices so its probably broken.
Userlevel 6
Thanks for the reply. Analog headsets will not be recognized by the PC as well by Synapse. Does your PC have a combo jack? Also, have you tried using the headset with other devices to see if the mic works?
I use the one with the jack.
Userlevel 6
Hi there! Which variation of the Kraken are you using? Is it the one with the USB connection or the one with the 3.5mm jack? Let me know.
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