Razer kraken headphones mic not working :( | Razer Insider
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Razer kraken headphones mic not working :(

  • December 27, 2019
  • 1 reply
  • 23 views
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Hi guys i hope you can help me. My razer kraken headphones microphone is not working when plugged into my PC. When both the jacks are plugged in i get static in the headphones and the microphone does not pick up my voice and just records static. Can anyone help me with this? :(
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • December 29, 2019
    First thing that you should do is to test the mic on a smartphone. If you get the same static noise, then you're looking at a hardware issue. Do send me a PM with the serial number of your headset so I can validate the warranty status.
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