RAZER KRAKEN KITTY EDITION - disconecting and reconnecting | Razer Insider
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RAZER KRAKEN KITTY EDITION - disconecting and reconnecting

  • November 12, 2021
  • 1 reply
  • 4 views

I don't know how to fix my issue tried a bunch of things I have done the reinstall of synapse, and the uninstall of the headphones in device manager worked for a little bit but when i tried that a second time it did nothing ive made it so my laptop cant turn the USB slots off and using the other usb ports nothing I'm not using a hub im using the ones in my laptop that did nothing my mouse doesnt disconnect and it uses the same usb ports ive tried using them without synapse nothing when I use them with my phone or my switch disconnect as well i cant think of anything else that could work or is it just broken>>
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1 Reply

I'm sorry for what happened to your Kraken Kitty. By the way, do you mind sending me the serial number of your headset via PM? That way, I can verify its model and check its warranty status. Let's continue our conversation from there. I'll lock this thread now.