Razer Kraken Kitty headphones keep disconnecting and reconnecting | Razer Insider
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Question

Razer Kraken Kitty headphones keep disconnecting and reconnecting

  • May 20, 2025
  • 1 reply
  • 76 views
Cheshire_Grin

Have had and continue having issues with my razer headphones.
They will connect, work for 10 seconds givea pop sound and disconnect, non stop until i unplug.

I bought the headphones back in 2020 when I was out of work. Shortly after I started working again so was unable to use them much. Anytime I did use them, I’d get some decent time before they would act up.

I’ve seen multiple people with they same issues (straight out of package so it’s clearly not a user error), but haven’t seen any way to fix.
Is there anything I can do to get them working properly?

*i have tried using them on my laptop, pc and even connected to my phone and have faced the same issues*

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@Cheshire_Grin!

I understand you're having issues with your Razer Kraken Kitty. No worries, let me help you! Please try these troubleshooting steps on this link to help resolve the issue: https://mysupport.razer.com/app/answers/detail/a_id/4000/~/how-to-resolve-a-headset-with-intermittent-audio-or-intermittently-cuts-in%2Fout

If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!

*Thread locked to curb conversation to PM.

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