Razer kraken kitty V2 not recognized by synapse | Razer Insider
Skip to main content
Question

Razer kraken kitty V2 not recognized by synapse

  • November 6, 2024
  • 4 replies
  • 1083 views
buzzCrimsonRedJET132

Hi ! 

I have a problem, I received my headphones yesterday, the Kraken kitty V2 (the pink ones if it makes a difference) and I can't connect them to synapse, I've tried pretty much everything I could, uninstalling and reinstalling synapse, disconnected them manually from my PC, repair synapse, try another USB port and all but it doesn't work plus it's kinda hard to find a real solutions because I mostly find things about V2 PRO and wireless ones... 

I just hope it can be fixed because I don't want to send it back after waiting for 10 days.

4 Replies

buzzCrimsonRedJET132

(and also I checked twice just in case but it's written that the headset support synapse 3 on the shop and it's also written than the headset is supported by synapse 3 on the app list of compatible devices)

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • 7588 replies
  • November 6, 2024

Try clean reinstall, also you can try Synapse 4, instead of 3:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC and you can additionally download Synapse 4: https://www.razer.com/synapse-4
  4. After reboot install Synapse again (as administrator).
N
  • NinaVai
  • Insider Mini
  • 1 reply
  • December 25, 2024

I have the same problem and this is not working.

AideenMaki
  • AideenMaki
  • Insider Mini
  • 1 reply
  • December 29, 2024

I have the same problem, Synapse 3 doesn’t work with this headphones, and this solution does nothing. On the other hand Synapse 4 doesn’t have sound options...


CookiesCookie settingsAccessibility statement