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razer kraken pro v2


i just bought razer kraken pro v2 and it doesnt iclunde the activation key for surround pro ....what should i do for this?
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6 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 19, 2019
You should receive the code via email in 2 days after registering the headset here.

Similar situation. Registered headphones, but the code does not come.

Same situation. Registered headphones 10 days ago and didn`t get the code.

  • 1 reply
  • June 20, 2019
Same here, bought them Monday(17/6/19), still didn't get the code

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 20, 2019
If you haven't received the code after 2 days, the quickest way to get one is to contact our Software Team's Live Chat Support. They can generate Surround Pro codes in real time.

Update: As per our Software Team, the code generation for Surround Pro is currently suspended. There is an ongoing major update to the module and code generation will resume as soon as the update is completed.

A great option, the guys helped and now expect the code to e-mail

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