Hello!
I bought this headset 2 days ago and the synapse was working fine till today when I noticed that my apps in the mixer are greyed out and telling me to set it as my default, which it is set. I was wondering if maybe there was a permanent fix instead of reinstalling it every time this happens.
Thank you kindly!
Diana
This topic has been closed for comments
Userlevel 7
- I am the Lightbringer
- 4794 replies
-
21 October 2019
In that case, please send over your Synapse 3 logs via PM. That will help me further isolate the issue. I will be locking the thread until further notice.
Thank you for the response!
Yes, the Chat is set to default communication device and yes at this very moment I should have Dead by Daylight, Discord and Google Chrome not greyed out, but they are. I'm attaching a screenshot so you can see.
edit:
I just realized that in the picture I attached in the first message the default communications device was not Chat, but it has been changed to default since I posted this
Yes, the Chat is set to default communication device and yes at this very moment I should have Dead by Daylight, Discord and Google Chrome not greyed out, but they are. I'm attaching a screenshot so you can see.
edit:
I just realized that in the picture I attached in the first message the default communications device was not Chat, but it has been changed to default since I posted this
Userlevel 7
- I am the Lightbringer
- 4794 replies
-
18 October 2019
Do the apps stay greyed out even when they are running in the background? By the way, Kraken TE - Chat should be the default communication device for the mic to work properly.
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