Razer Kraken TE Surround not working | Razer Insider
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Razer Kraken TE Surround not working

  • December 23, 2020
  • 8 replies
  • 533 views
T
Hello Guys!

I recently bought the Razer Kraken TE. I installed the Synapse app and the 7.1 Surround App. When I was ingame I felt like there is no surround. So I am confused right now. Does I need to get the 7.1 Souround Sound App installed to get Surround or can I only use Synapse for it?

Also the EQ on Synapse doesnt work all the time. Sometimes he works sometime he doesnt work. Btw I only got one profile but it still dont work.

The 7.1 Surround Sound App also does not work. I got no "7.1 Souround Sound Audio" Output-Option on Audio Devices. Reinstalled it but there is still not output.

Sorry for my bad english, I am from austria :D
Every kind of help would be nice!

Hope to hear from you soon guys!
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8 Replies

T
  • Th3G4m3rr
  • 4 replies
  • December 23, 2020
Have you tried enabling Windows Sonic for headphones? If you look up "how to enable windows sonic" you should find many answers.
T
  • theception
  • Author
  • 6 replies
  • December 23, 2020
Th3G4m3rr
Have you tried enabling Windows Sonic for headphones? If you look up "how to enable windows sonic" you should find many answers.


Thanks man for your answer...I enabled it now but it sounds not good. Also got no surround. Do I need the Razer Kraken Surround Sound 7.1 App to get Surround?
T
  • Th3G4m3rr
  • 4 replies
  • December 23, 2020
Razer Kraken TE and Ultimate have spatial audio pre-installed and you do not need the app. Also, spatial audio makes your audio a little bit less crisp, that is the cost of using it.
T
  • theception
  • Author
  • 6 replies
  • December 23, 2020
Th3G4m3rr
Razer Kraken TE and Ultimate have spatial audio pre-installed and you do not need the app. Also, spatial audio makes your audio a little bit less crisp, that is the cost of using it.


So I only need Synapse to get 7.1 Surround?
T
  • Th3G4m3rr
  • 4 replies
  • December 23, 2020
That's right, you also need to configure the headset with windows sound control panel. Sound settings > related settings > sound control panel
T
  • Th3G4m3rr
  • 4 replies
  • December 23, 2020
Here's a screenshot
1 Attachments
T
  • theception
  • Author
  • 6 replies
  • December 23, 2020
Oh thanks man! But what do you mean with configure the headset. THX is set on standard device.
Here is a ss:

T
  • theception
  • Author
  • 6 replies
  • December 23, 2020
Th3G4m3rr
Here's a screenshot

Oh thanks man! But what do you mean with configure the headset. THX is set on standard device.
Here is a ss:

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